Most meeting planners have probably already read about how companies want more value than ever before from their conferences. While this can create more work for you, there are some things you can do to work out the kinks long before they happen.
Think Replacement
If you need to help the company keep expenses at a minimum, replace these meeting parts:
Think Reduction
What if the customer says, "Okay, these cost savings are great, let's get rid of the reception, evening entertainment, and and welcome reception open bar meet-and-greet! So what do we do on the last day, then?"
Get rid of it. Tell your client that not only will she not need to make the usual expenditures that don't improve ROI on the cost of the meeting, she can eliminate the last night's hotel bill as well.
By just replacing the non-ROI generating activities and events, you have already increased the value of the meeting. Your client will be grateful for that for a long time. And happy, satisfied clients translate to more meeting planning business for you in the future. So, it pays to find every way to cut out unnecessary expenses and increase meeting ROI for your clients.
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It’s been said–and posted on meeting planner blogs all over the internet–that the economy paired with recent government regulations for bailout companies is creating big trouble for meeting planners. Business are canceling meetings and conferences all over the world, and the ones that are not being canceled are being scaled down almost to ineffective levels. What’s a meeting planner to do?
Step One: Help Your Clients
Instead of canceling, make suggestions on how they can change or postpone the meeting. Also support them. Meetings are not going to hurt companies. They help them, and you need to be vocal about this–not only to companies but to the public. Let everyone know that meetings bring in money to local economies, and they also help the company on many different levels.
Step Two: Be Proactive
Long before your clients cancel a meeting, call them and compliment them on their decisions to continue the meeting. Send them emails with evidence of how meetings help companies. Get them charts, graphs, and testimonials on why their plans are good and you may prevent a problem down the road.
Step Three: Show Results
After a meeting, help your client measure the ROI of each meeting. Help her see the change for the better, and if the results are stellar get the press involved. Write a press release about it, which will get your name in front of the public as well.
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