22 Jan 10 Serve Your Clients Better by Taking Care of Yourself and Your Staff
Providing absolutely stellar meeting planning services is your main goal, as it should be. That is the only way to keep your clients coming back for more and to encourage satisfied clients to refer others to you for your services. You read the trade mags, attend seminars, stay up-to-date on the latest industry news and constantly seek out new, innovative ways to wow your clients and continuously upgrade the meeting planning services you provide.
All of these things are essential to your success; however, all of the knowledge and new ideas in the world will not help your company reach its full potential if you and your staff are overworked, tired and on the brink of burnout.
Here are four things you can do to take care of yourself and your staff, which will result in happier workers and happier clients:
1. Reward yourself and your staff by implementing incentive travel programs.
2. Treat yourself and your staff to a day at the spa once a year, once a month or as often as your budget will allow.
3. During staff check-ins, don’t just ask about which deadlines have been met. Also ask how they are doing with their workload and stay updated on non-work goings-on that might influence their work-life balance.
4. While your staff might be small, company-hosted family picnics or outings are still a fun, effective way to let off steam and create a family-friendly work atmosphere.
Tags: Brink, Budget, Burnout, Family Picnics, Incentive Travel Programs, Ins, Knowledge, Latest Industry News, Main Goal, Meeting Planning Services, Rsquo, Seminars, Spa, Staff Check, Steam, Success, Work Atmosphere, Work Life Balance, Workload, Wow
20 Jan 10 The Importance of Self-Care
Meeting planners are very good at reading between the lines, determining what their clients really need – as opposed to what they might think they need – and doing whatever it takes to ensure that their clients are well taken care of, satisfied and happy.
All of this takes quite a bit of time and effort and can leave meeting planners with very little time at the end of the day, and next to no personal time after they finish taking care of their clients, their employees and their families. With all of this focus on meeting the needs of others, it is easy for busy meeting planners to put themselves on the backburner and forget that they need to take care of themselves as well.
We all know that this can lead to poor health, burnout, less joy and lower quality of life, but it can be very difficult to force ourselves to take a step back from a busy, thriving career for a personal check-in to see if our needs our being met. For those of us who prefer to, or simply cannot help but, focus primarily on our careers, it sometimes helps to keep in mind that we cannot give our clients and our families are all if we are rundown, tired and quickly burning out from lack of self-care.
Tags: Backburner, Burnout, Focus, Little Time, Meeting Planners, Met, Personal Check, Personal Time, Poor Health, Quality Of Life, Reading Between The Lines, Self Care
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